Privacy Statement

Privacy Statement of Larch Cottage Nurseries Ltd.

PERSONAL DETAILS

Any personal details you provide will be used only by us and will not given to any third parties.

Delivery companies may require us to provide a contact number so they can ensure your plants arrive safely.

We will deliver the Goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the Goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the Goods once they have been delivered in accordance with your delivery instructions.

We will aim to deliver the Goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed for reasons outwith our control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.

SECURITY

We make all efforts to ensure any details you provide to us are securely transferred over the internet, we use secure server software that encrypts all your personal information so that it cannot be read as it travels across the internet.

If you have any doubts about sending any personal or financial information across the internet, we advise you to use the post and/or telephone us with your details to hand.

See Contacts.

MARKETING

Occasionally we will release various publications that may be of interest to you. They may be leaflets or sent electronically. We hope you find our marketing activities unobtrusive, however if you would prefer to be removed from any e-mailing lists please let us know.

OPTING OUT

Can I unsubscribe to any of our services?

If you would like to stop receiving communications from us, you may contact us at any time:

- Email – Customer Care@larchcottage.co.uk
- By Phone 01931712404
- By Fax 01931712727
- Post to Larch Cottage Nurseries, Melkinthorpe, Penrith, Cumbria, CA10 2DR.

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